Professional Skills

Building organizational acumen

Organizational acumen is nothing more or less than understanding how things work in your organization. The better you understand the structure, systems, processes and people in the organization, the more effective you will be at getting things done. Find out how you can improve your organizational acumen.

Communication styles

Communication is the key to success in ……. just about everything. But if you’re looking to have a successful career, it’s a foundational skill that you need to master. This blog series will take a look at three aspects of communication.

Passionate Or Pushy – How To Avoid Going Over The Line

When you are emotionally charged and passionate about your work, it’s easy to cross the border from passionate to pushy. When you’re passionate, you are enthusiastic, eager, fervid, emotional, and heartfelt. When you’re pushy, you are overbearing, domineering, aggressive, and forceful. How can enthusiasm deteriorate into aggression?

8 tips for resolving conflict

Wherever there is conflict, there is liable to be escalating stress. As a project manager, your actions and reactions in the face of conflict will set an example for the team. Every conflict is unique, but basically is about managing opposing forces and disagreement. You’ll see that resolving conflict calls on many areas of learning we have covered so far. This blog focuses on bringing it all together.

Accepting “good enough”

Many years ago, I was part of a team of marketers in Europe. Our team was made up of people from many countries in Europe and this American. It was almost all women, with one, very quiet, very discreet man. Marketing was undergoing (yet another) transformation and job descriptions had been changed.

Resolving conflict – start by managing your own stress

Complex work environments give rise to a broad range of handicapping emotions: frustration, overwhelm, worry, blame to name a few. These emotions can trigger a stress reaction which activates adrenalin and cortisol, causing a physical reaction which can then impact our behavior.

Managing unrealistic goals at work

Are you tearing your hair out over unrealistic goals at work? Humans have a need for fairness and autonomy (control). As one of the top workplace stressors, unrealistic objectives and demands make us feel overwhelmed, but also angry and powerless. But what can you do about it? 

Working with people you don’t like

We’ve all had to do it – work with someone we really, really don’t like. It can be both physically and emotionally uncomfortable working with people you don’t like. Dislike can be triggered by physical appearances, unconscious bias, attitudes or opinions, even the sound of someone’s voice. Generally speaking, we dislike what we can not relate to and what we do not approve.

5 Ways to Influence Without Authority

Influencing without authority is a critical job skill for project managers. Keeping the cats herded requires a combination of strong project management and communication skills. When you combine that with influencing levers, you can master the most complex projects. Here are five ways to influence without authority.

10 ways a project manager can reduce stress

Every project manager has to deal with stress. Complex projects, difficult deadlines and changing conditions all contribute to a stressful work environment. The project manager is in a unique situation to reduce the stress levels of a project. Here are 10 ways a project manager can reduce stress.

Bouncing back

It takes time to build confidence and no time at all to tear it down. We all have setbacks. Some are easier than others to bounce back from. When our self-confidence is on the decline, we question ourselves, we second-guess ourselves. It slows us down and makes it hard to build trust. When your confidence has taken a hit, here are a few things that you can do to start gaining it back.

Are you sure? The difference between fact and opinion

Think back to some of the most heated arguments you have had or witnessed. What was being discussed?  Politics and religion are often at the foundation of some of the most virulent arguments I have seen. How often during these arguments does anyone acknowledge the difference between fact and opinion?

Creating a management system

Whether you are building a new team or launching a new project, you’ll need to establish a management system to keep things on track. If you are stepping into an established role, you will want to evaluate the management system that already exists.